It’s not uncommon to come across marine wildlife – seabirds, seals, turtles – apparently in distress. This is not always the case, so before you mount a complex and dangerous rescue mission, or try to provide help where none is needed, it may be wise to get an expert on the telephone to help you determine whether it really is necessary. Fortunately there is a range of 24-hour wildlife hotlines to choose from, depending on what species you are dealing with.
Seals

Seals with plastic or fishing line around their necks should be reported to the Two Oceans Aquarium (if the seal was spotted around Cape Town harbour or the Waterfront), or, more generally to the SPCA Wildlife Unit on +27 (0) 21 700 4158/4159, or +27 (0) 83 326 1604 after hours and on weekends. Unfortunately the odds are your seal is probably not going to get the help it needs if it isn’t in the port of Cape Town or at the Waterfront; this doesn’t mean you shouldn’t do your darndest to advocate on its behalf.
You can help to deal with this problem at its source by retrieving any loops of plastic that you see floating in the water when you’re on a boat. Hout Bay harbour is a particular cesspit of plastic pollution, and with a nearby seal colony it’s a recipe for disaster. Cutting through any closed loops on plastic items (such as beer can holders) that you recycle or dispose of yourself also ensures that should the plastic end up in the wild, it won’t entangle an animal.
Seals found lying on the beach are usually not in trouble. Juvenile seals may rest for long periods – a couple of days at a time – on shore, and the most important thing to do is not to disturb them. They don’t need to be kept wet, they don’t need to be fed, and they can inflict a nasty bite. Encourage other members of the public to give the animal a wide berth, particularly if they have dogs. Lead by example. If the animal appears visibly unwell (fitting, for example) or is bleeding, then call the SPCA Wildlife Unit for a chat about what course of action is best.
Seabirds
Seabirds are most often found entangled in fishing line or plastic, pierced by fishing hooks, or, in the event of an oil spill, with oiled feathers. It is important to get help if possible, particularly for oiled birds.
SANCCOB has a 24 hour rescue centre which can be reached on +27 (0)21 557 6155 or +27 (0) 78 638 3731 (after hours & weekends). Their website provides the following advice to would-be seabird rescuers:
What to do when you have found an injured/sick/oiled seabird:
- If you are unable to handle the seabird, SANCCOB will send out a unit to collect the bird.
- If you approach any seabird, please approach with care. Some seabirds such as Cape Gannets and African Penguins have sharp beaks.
- Have with you a towel, or blanket and wear protection over your hands and eyes. Use a towel/blanket to throw over the bird to catch it, ensuring that the bird is able to breathe.
- If you have a large box ensure that there are holes for air before you place the injured/sick marine bird.
More information can be found here.
Turtles
During the autumn and winter months, juvenile and sub-adult sea turtles sometimes strand on Western Cape beaches. These animals are often shocked by the cold and in poor shape – they do not typically occur in Cape waters but are washed down in eddies of the Agulhas current.
Do not put the turtle back in the sea or into water. It is probably weak, dehydrated and hypothermic, and is likely to drown. Keep it dry, and call the Two Oceans Aquarium for further instructions and assistance. The aquarium rehabilitates and releases the turtles in warmer water when they are healthy.
Here’s detailed information from the Two Oceans Aquarium on what to do if you find a stranded turtle. Do the right thing!
Whales and dolphins
The City of Cape Town would like ocean users to report whale carcasses before they end up on the beach. This is mostly for public safety and resource allocation purposes, but if we can do anything to keep a whale carcass out at sea (or on a secluded non-swimming beach), it serves a conservation purpose as well. There’s a phone number you can use to do this – read more here.
If you come across a current or imminent live whale or dolphin stranding, contact the NSRI on +27 (0) 21 449 3500 immediately. They will activate the relevant authorities. Try to bear in mind that these events often do not end well for the animals concerned, as they are often sick or disoriented and impossible to assist. Be a help, not a hindrance, and obey whatever instructions you are given by the NSRI, SanParks, or whoever comes to take charge.
A free-swimming but entangled whale should be immediately reported to the NSRI as well – they will activate the South African Whale Disentanglement Network. Do not attempt to assist the whale yourself – this could be fatal for you (not the whale) – rather make a note of the direction it is swimming, and its precise location, and whatever other helpful information you can provide. Whale entanglements seem to be increasing in frequency around False Bay in particular, as more experimental fisheries are approved. (If this worries you, you could write a letter to DAFF about it.)